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Recognising Fraud & Scams

We understand in today’s digital age, fraudsters are using the details of organisations to convince people that they work for a genuine, authorised firm. We have provided the following information to help you spot fraudsters and scams.

If you are even slightly suspicious of a communication or call you have received, do not reply, click on a link, give out any personal information or proceed with a transaction. If someone has called you and you’re suspicious, hang up, look up the number and call back. If genuine, they will not be offended.

Please note that Loans 2 Go Limited or any of its trading names do not charge customers a setup fee or initial administration fees. We also don’t deal with brokers that charge customers an initial broker or administration fee. We would also only email our new clients using the below email address:

[email protected]

Sometimes fraudsters can disguise email addresses so it may look like it comes from us. One way of checking is by hovering a computer mouse cursor over the email address. A pop-up window will appear, displaying the real email address.

You can also check our company details and trading/brand names here. If you have suffered a loss, you must contact the police , as they are tasked with investigating fraud. You can also contact FCA Consumer Helpline for guidance.

Scams can be challenging to recognise, but you can look for some things.

 

Recognising a scam

It might be a scam if:

  • Someone you don’t know contacts you unexpectedly.
  • You suspect you’re not dealing with a real company – for example, you received an email from an account such as Gmail, Hotmail, yahoo etc.
  • You’ve been asked to transfer money quickly.
  • You’ve been asked to pay in an unusual way – for example, by iTunes vouchers or through a transfer service like MoneyGram or Western Union.
  • You’ve been asked to give away personal information like passwords or PINs.
  • You haven’t had written confirmation of what’s been agreed.

 

If you think you’ve spotted a scam

If you’ve given away money or information because of a scam, there are things you should do:

Contact Ofcom to report calls and texts

Speak with Action Fraud (Specialist Police squad) to report fraud or cybercrime

If you haven’t been scammed, but you’ve seen something you think is a scam, you should report it too to Ofcom or Action Fraud.

You can also contact FCA Consumer Helpline for further guidance.

For more information, please feel free to contact us at [email protected].